To run ad campaigns you must: hold a verified Business account on the Galiaraa app; and maintain sufficient balance in your Galiaraa Business Wallet. GSTIN is not required to run campaigns, but providing one is strongly recommended — see § 3 (GST & Invoicing). Galiaraa reserves the right to refuse or revoke Business account status for violations of these terms.

The Galiaraa Business Wallet is a prepaid credit redeemable only for Galiaraa advertising services. It is not a bank account or transferable payment instrument. Top-up limits apply and are displayed in the app.

GST at the applicable rate is charged on all advertising services. Invoices are issued by Soupler, the GST-registered entity operating Galiaraa, for each wallet transaction and delivered to your Business account email.

• With GSTIN: Provide your active GSTIN on your Business profile. You receive a GST tax invoice (B2B) and may claim Input Tax Credit against it.
• Without GSTIN: You receive a standard receipt. GST is included in the price but cannot be claimed as ITC. This applies to businesses below the GST registration threshold or those that have not yet registered.

For invoice queries or copies of prior invoices, contact legal@galiaraa.com.

Campaigns are subject to review before and after going live. We may reject or suspend a campaign for violations of our Community Guidelines, misleading claims, or non-compliance with these terms. You will be notified of any rejection or suspension with a reason, and may edit and resubmit. Ad content may be removed at any time if found to be in violation.

Galiaraa does not guarantee any specific number of impressions, clicks, enquiries, or bookings. Campaign performance depends on traveler intent, destination seasonality, creative quality, and competition. Reported analytics are provided in good faith.

• Unused wallet balance: Refundable at any time on request to legal@galiaraa.com, within 14 business days.
• Suspended or rejected campaigns: Unspent budget returned to wallet.
• Delivered spend: Non-refundable.
• Account closure: Remaining wallet balance refunded within 14 business days.

Ad content must accurately represent your property, packages, and pricing. You will not use Galiaraa ads to target or exclude travelers based on religion, caste, gender, or other protected characteristics. Accounts engaging in discriminatory or deceptive advertising may be terminated without refund of delivered spend.

The Galiaraa Business Wallet and Business Ads (campaign system) are separate from the Route Requests subscription — the plan that lets a Business account receive route planning requests from travelers. These Advertiser Terms govern Business Ads and wallet usage only. The Route Requests subscription is governed by Terms of Service. The two products operate independently — running ad campaigns does not affect your Route Requests tier, and your subscription does not provide any advertising credits or campaign reach.

These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of courts at Faridabad, Haryana.

A business may list vouchers in the Galiaraa Rewards Catalogue, where users redeem Galiaraa Points for them. Every listing is labelled Sponsored. Listing fees and any other charges are those shown when you submit a listing or agreed with Galiaraa in writing, and are not refunded if a listing is withdrawn, rejected, suspended or expires. Galiaraa may review, approve, restrict changes to, suspend or remove any listing. You supply the voucher codes; Galiaraa only issues one of your codes to a user who redeems your listing.

Fulfilment Obligation and Consequences of Non-Fulfilment. By submitting a listing to the Galiaraa Rewards Catalogue, you agree to honour every voucher code issued from your allocated pool, for any user who presents a valid, unexpired code meeting the listing’s stated terms, for as long as that code remains valid. Failure to honour a validly presented voucher may expose you to legal action from the affected user, for which you are solely responsible; Galiaraa is not a party to and assumes no liability for your fulfilment of any voucher. Galiaraa may investigate reports of non-fulfilment, fraud, or spam, and may suspend or terminate your listing and/or your Galiaraa business account, without refunding any listing fee already paid, where it determines such conduct occurred.